Supported
Hardware Platforms
ALL Intel and AMD-based PC's, Workstations and Servers
ALL Intel and AMD-based Laptops: Toshiba, Dell, Compaq, IBM
Handheld PC: Palm, PocketPC,
Laser Printers: HP, Brother, IBM, Lexmark,
OKI, Xerox
Inkjet Printers: Epson, HP, Lexmark &
Canon
Tape Drives, Disk Storage Arrays, CD-ROM, Optical Disk
DVD/DVDRAM, Iomega Sony DAT Tape Solutions
Imaging Peripherals: Scanners, Digital Cameras, Digital Video
Datacomm: Modems, Cable, DSL, ISDN, Digital & Analog T1
Networking: Hubs, switches, routers, NIC's, UPS
Supported Software (Partial List)
Network Operating Systems: NT/2000 & 2003, Unix, AIX, Novell
NetWare and Groupwise
Microsoft Windows: 3.1, 95, 98, NT 2000 XP
Microsoft Office 95 through 2003
Microsoft Outlook and Exchange Server & Client
Financial: QuickBooks Pro, Quicken Advisor, Quickbase
Internet Applications: IE, Netscape, Email, FTP Firewalls
Imaging Apps: Adobe Photoshop & Illustrator, Corel,
3D Painter
Macromedia Director, Dreamweaver and Flash
MetaCreations Apps, Quark, Visio
Lotus Smartsuite, Notes and Domino
Database Apps: MSAccess, dBase, FoxPro, Filemaker, Oracle
Backup Applications: ArcServe, Seagate Backup Exec, Veritas
AustinHelpdesk also designs backup and disaster
recovery solutions for businesses of any size.
*
2-hour response subject to $60 expedite fee
