Austin PC Helpdesk
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512-552-4766
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The Internet is Under Attack
 

 

Hundreds of different Spyware & Adware programs are roaming the internet, ready to attack your computer and install diallers, adware & parasites.

They can make the Internet, and in some cases the PC itself, inoperable.

AustinHelpdesk will quickly diagnose and repair Adware & Spyware stricken computers at your location 7 days a week:

512-552-4766
8am - 6pm

 

 

The Situation

Spyware has become a huge problem in internet space. Computers infected with spyware parasites infringe users privacy, decrease usability, display ads, sometimes log sensitive information such as passwords, logins, credit card numbers, give remote access to the secure data and can do enourmous damage to the computer owner.


What is spyware?
ANY SOFTWARE communicating across the Internet without user knowledge or consent is guilty of information theft and is properly and rightfully termed: Spyware.

Lots of so called spyware programs DON'T collect specific information about you, but only report general demographics, and therefore are NOT stealing your name, credit card, or other personal information. But these capabilities do exist. Do not wrongly accuse all Adware programs, as proper Adware is a serious revenue model for many software companies that allows you to get products for free, and used correctly does not pose a significant privacy threat.

What are parasites?
"Parasite" is a shorthand term for "unsolicited commercial software" - that is, a program that gets installed on your computer, which you never asked for, and which does something you probably don't want it to, for someone else's profit.

What spyware does?
Plagues you with unwanted advertising ("adware").
Watches what you do online & sends info to marketing companies
Adds advertising links to web pages, for which the author does not get paid, and redirect the payments from affiliate-fee schemes to the makers of the software (such software is sometimes called "scumware");
Sets browser home page and search settings to point to the makers' sites (generally loaded with advertising), and prevent you changing it back ("homepage hijackers")
Makes your modem (analog or ISDN) call premium-rate phone numbers ("diallers");
Leaves security holes allowing the makers of the software - or, in particularly bad cases, anyone at all - to download and run software on your machine ("trojans");
Degrades system performance and causes errors
Provides no uninstall feature, and put its code in unexpected and hidden places to make it difficult to remove.

Where do they come from?
There are three major ways unsolicited commercial software can make its way on to your machine:
1. Some freeware programs are "bundled" with parasites, which are installed at the same time.
2. Many parasites load using Internet Explorer's ActiveX installation option. When a web page includes a link to an ActiveX program, a window will appear asking the user wishes to execute it. If "Yes" is clicked (or if IE security settings are set lower than normal so that it never even asks), the software is allowed to run and can do anything at all it likes on our computer, including installing parasites.
3. Some of the really sleazy parasites, particularly homepage-hijackers and diallers, execute by exploiting security holes in Internet Explorer, ways of getting code to run that are not supposed to be possible, but are due to mistakes in the browser code.

Why doesn't my anti-virus software detect this?
Technically, most unsolicited commercial software isn't viral; it doesn't spread from computer to computer, it just installs and runs on one system. That doesn't mean it's not harmful, but anti-virus software does not attempt to detect all software that could be harmful.
S ome anti-virus programs (such as Norton Antivirus 2004) do detect some of the parasites outlined on these pages, but not nearly all, and not all versions of them. Parasites that install using IE security holes are more likely to be targeted by the anti-virus software vendors, but the selection of targets seems for the most part to be pretty arbitrary.
For this reason there are now a number of anti-parasite packages around that work as a complement to anti-virus software.
AustinHelpdesk has successfully defeated all of the spyware & parasites on hundreds of computers, again making your computer the useful tool it was designed to be.

Complete On-Site PC Tuneup

Spyware & Adware Tools

Call AustinHelpdesk today for on-site Spyware & Adware Removal

512-552-4766
7 days 8am - 6pm

 

 

 


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Last modified: October 28, 2008